She has worked within the clinical fields of orthopaedics, forensic mental health, learning disabilities, acute medicine and surgery, community rehabilitation, brain injuries and older adults. Within the NHS she worked to a management level and has also established and developed new occupational therapy services.

When Rhiannon branched out into independent practice back in 2008, she worked closely with case managers as an occupational therapist within community multi-disciplinary teams; creating and implementing treatment plans for individuals with catastrophic injuries.

Rhiannon worked as a case manager associate from 2009 and then combined her entrepreneurial skills with her passion and vision for a fresh-thinking and dynamic approach to case management when she created Stokes Case Management in 2015. Rhiannon is the Managing Director of the award-winning company.

As the Managing Director of Stokes Case Management, Rhiannon continues to hold a clinical caseload of clients with severe and complex disabilities, adults, and children. This means she has extensive knowledge and understanding of clients occupational and care needs.

Rhiannon is very passionate about there being a variety of services available for people with disabilities. She has sat on the steering group for Merthyr Headway whilst it was being established and in 2014, she became a coordinator for The Silver Lining Charity and set up the Welsh branch.
More recently, alongside Stokes Case management she has established a new Welsh charity called The We Can Do project.

Rhiannon has previously been a member of the NEC and the Welsh representative for the Royal College of occupational therapists’ independent section and she also guest lecturers on post graduate degree courses of Occupational Therapy. Rhiannon also presents at various conferences around Wales and the UK within the fields of litigation and care.